We are open to accept drop in donations on Mondays, Wednesdays and Fridays between 1000 and 1500. Please make an appointment to make a donation outside of these times.

 CHANGES TO OUR DONATIONS POLICY SINCE THE COVID 19 PANDEMIC

We had to change how we worked during the pandemic. Some of these changes have proved to be a blessing and we are therefore keeping some of them! 

• We can no longer accept donations at our front door. We ask that all donations are delivered to our backdoor (see details below). 
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• Please ring ahead to check that we can accept your donations if they are not on our current wishlist.
• We cannot accept electrical items, please do not donate them.
• We cannot mend broken or ripped items or clothing, or remove stains that have refused to come out for you. Please do not donate them
• Please help us to process your donations quickly by organising them into sizes, genders, types of clothing, if possible.

Our backdoor is located on William Booth Lane, B4 6HJ. The postcode takes you to our back yard which is the last one before the the new block of flats, with the green gates and the sign with our name on it. Please park in the yard and come to the back door to let our team know you are here. If there is no one to greet you please ring our main phone number 0121 233 3127 to let us know you are here. We would be grateful if you would then unload your items and leave them next to (but not blocking) the back door. Our team will happily assist you with this. If you are physically unable to unload the vehicle please inform us of this on the phone, open the relevant doors on the vehicle and we will empty it for you.

We do hope that this does not cause too much difficulty for you and have included some photos to assist in finding the backdoor.

We use all donated goods to benefit the asylum seekers and refugees we support. Occasionally, if we have items which are unsuitable for distribution at the Sanctuary, we either offer them to charities supporting other vulnerable groups, or sell them to raise valuable funds for our work.

We currently are unable to collect any donations. We are sorry for this but we simply do not have staff or volunteer capacity. 

PLEASE DO NOT BRING DONATIONS WHEN WE ARE CLOSED. PLEASE BRING THEM 1000-1500 MONDAY, WEDNESDAY AND FRIDAY.

We really need donations of food and toiletries, specifically:

• food -  rice, cereal, tinned fruit, porridge oats, chickpeas, kidney beans, oil
• toiletries - toothbrushes, deordorant (male and female), soap, body wash, shower gel, nappies size 5, 5+ and 6. 
• SUITCASES - with working zips and preferably with wheels 
• MEN'S COATS - in small and medium sizes. 

We cannot currently accept anything other than what is on the list above. We are no longer able to accept clothing of any sort except men's coats. Thank you for your support!

PLEASE NOTE WE CANNOT ACCEPT DONATIONS WHEN WE ARE CLOSED. PLEASE DO NOT THROW THEM OVER THE BACK GATE OR LEAVE THEM BLOCKING OUR DOORS.

Updated 11/03/2022 This list is updated at least every Friday evening and often more frequently.