You can get clothes from St Chad’s Sanctuary if you are:
Please visit us at St Chad’s Sanctuary, 72-74 Shadwell Street, Birmingham B4 6HA on Mondays, Wednesdays and Fridays between 10:30 and 13:30. Please bring your ID card or Home Office letter.
All visitors must show their ID card or papers at every visit.
Frequently Asked Questions:
Q; Can I collect clothes if I live in one of the Serco/Government hotels or hostels in BIRMINGHAM or SOLIHULL?
Please visit us at 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330.
Q; Can I collect clothes if I live in one of the Serco/Government hotels or hostels in BIRMINGHAM but I cannot travel to you due to distance?
We are sorry but we can no longer deliver to any hotels or hostels as we do not have enough clothing to meet demand.
Q: Can I refer an asylum seeker or refugee to St Chad's Sanctuary?
We do not operate a referral process. Asylum seekers and refugees are welcome to access our services for themselves. You are welcome to help them by explaining the information on the website, contacting the phone number above for information or assisting them to fill in the online form, if they live in one of the hostels/hotels which is too far away for them to visit. Do email or text us with any questions on the above number or firstname.lastname@example.org
Q. I have been dispersed by the Home Office into Birmingham. I do not live in a hostel or hotel. Can I get some clothes?
Yes. Visit 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330. Please bring ID.
Q. I have children, can they also get clothes?
Yes, we have clothing for children, please let us know the right size. We also have toys and books.
Q. Can I get clothes if I live outside of Birmingham?
We cannot deliver outside of Birmingham. Please visit us if you can or we may be able to tell you about somewhere closer to your home. You are welcome to travel to us to collect clothing, please bring your ID.
Q. I am an asylum seeker / refugee - can I collect food?
You can collect food if you are not receiving money from the government. If you are receiving Asylum support money on an Aspen card or Universal Credit, we are sorry that we cannot help you - we have a list of food banks who can help you.
Q. Do you have interpreters?
All our interpreters are volunteers who provide unofficial translation to help our visitors. They are not trained interpreters and as volunteers, are not always with us, we are sorry. We will try our best with online translation services.
Q. I have another question...
... please WhatsApp or Telegram 07898062765 or email email@example.com and we will do our best to help.
This page was last updated on 12th December 2022