** We will be closed for half term from Monday 29th May - Friday 2nd June **
** We will open again on Monday 5th June **
You can get clothes from St Chad’s Sanctuary if you are:
Please visit us at St Chad’s Sanctuary, 72-74 Shadwell Street, Birmingham B4 6HA on Mondays, Wednesdays and Fridays between 10:30 and 13:30. Please bring your ID card or Home Office letter.
All visitors must show their ID card or papers at every visit.
Frequently Asked Questions:
Q; Can I collect clothes if I live in one of the Serco/Government/Home Office hotels or hostels in BIRMINGHAM or SOLIHULL?
Please visit us at 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330.
Q; Can I collect clothes if I live in one of the Serco/Government/Home Office hotels or hostels but I cannot travel to you due to distance?
We are sorry but we can no longer deliver to any hotels or hostels as we do not have enough clothing to meet demand. You are welcome to travel to us but we cannot pay for your travel costs. Please bring your ID when you visit. Please visit us at 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330. Please do not come for clothes outside those days and times as we cannot help you no matter how far you have travelled.
Q: Can I refer an asylum seeker or refugee to St Chad's Sanctuary?
We do not operate a referral process. Asylum seekers and refugees are welcome to access our services for themselves. You are welcome to help them by explaining the information on the website, accompanying them on their visit or contacting the phone number/email address above for information. Do email or text us with any questions on the above number or firstname.lastname@example.org
Q. I have been dispersed by the Home Office into Birmingham. I do not live in a hostel or hotel. Can I get some clothes?
Yes. Visit 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330. Please bring ID.
Q. I have children, can they also get clothes?
Yes, we have clothing for children, please let us know the right size. We also have toys and books.
Q. I am an asylum seeker / refugee - can I collect food?
Yes. You can collect food once a week. Please visit us at 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330 and bring your ID. Please bring a shopping trolley or bags with you.
Q. Do you have interpreters?
All our interpreters are volunteers who provide unofficial translation to help our visitors. They are not trained interpreters and as volunteers, are not here every day - we are sorry. We will try our best with online translation services.
Q. I have another question...
... please WhatsApp or Telegram 07898062765 or email email@example.com and we will do our best to help.
This page was last updated on 15th February 2023